Privacy Policy
Effective Date: September 1, 2026
Tynaco LLC DBA Clerie.ai (“Tynaco LLC DBA Clerie.ai,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we may collect, how we use it, how we may share it, and the choices you may have regarding your information.
By accessing or using our website, submitting information through our forms, purchasing products or services, scheduling an appointment, or otherwise interacting with us, you acknowledge the practices described in this Privacy Policy.
Information We Collect
We may collect information that you voluntarily provide to us, including:
Name
Email address
Phone number
Mailing or service address
Billing and payment information
Appointment or scheduling information
Information about products or services you request
Information submitted through forms, surveys, reviews, or other communications
Any other information you voluntarily provide to us
We may also automatically collect certain information when you visit or interact with our website, including your IP address, browser type, device type, operating system, pages viewed, referring website, approximate location, and information about how you interact with our website.
How We Use Your Information
We may use the information we collect to:
Respond to inquiries and requests
Provide, schedule, and manage products and services
Process purchases and payments
Send appointment confirmations and reminders
Communicate with you regarding your requests, purchases, or services
Provide customer support
Send marketing and promotional communications where you have provided appropriate consent
Improve our website, products, services, and customer experience
Analyze website usage and performance
Maintain website and system security
Prevent fraud, abuse, or unauthorized activity
Comply with applicable laws and legal obligations
Carry out other purposes disclosed to you at the time information is collected or with your consent
Cookies and Tracking Technologies
We may use cookies, pixels, analytics tools, and similar tracking technologies on our website.
These technologies may collect information such as your browser type, device information, pages visited, referring website, approximate location, and how you interact with our website.
We may use cookies and similar technologies to operate and improve our website, understand website usage, monitor website performance, maintain security, personalize certain experiences, and improve our services and marketing efforts.
You may adjust your browser settings to refuse or limit cookies. Please note that disabling certain cookies may affect the functionality of some features of our website.
Third-party services we use may also use cookies or similar technologies in accordance with their own privacy policies.
Text Messaging and SMS Communications
If you provide your mobile phone number and provide appropriate consent, Tynaco LLC DBA Clerie.ai may send you text messages, including appointment reminders, service updates, account notifications, customer service communications, and marketing or promotional messages.
Message and data rates may apply. Message frequency varies.
You may opt out of marketing text messages at any time by replying STOP. You may reply HELP for assistance.
Consent to receive marketing calls or text messages is not a condition of purchasing any goods or services.
Mobile information, mobile phone numbers, and SMS opt-in data and consent will not be shared with third parties or affiliates for their own marketing or promotional purposes. SMS opt-in information will not be sold or rented.
Information may be shared with subcontractors, service providers, aggregators, or messaging providers when necessary to provide, operate, maintain, or support our messaging services.
Text messaging originator opt-in data and consent will not be shared with third parties except as necessary with aggregators and providers of text messaging services to facilitate the requested communications.
How We Share Information
We may share personal information with trusted third-party service providers who help us operate our business, website, payment processing, scheduling, customer support, communications, marketing, analytics, hosting, and other business functions.
These service providers are permitted to use personal information only as necessary to provide the services they perform for us or as otherwise permitted by applicable law.
We may also disclose information when reasonably necessary to:
Comply with applicable laws, regulations, legal processes, or government requests
Protect our rights, property, systems, customers, or users
Detect or prevent fraud, security issues, or other harmful activity
Enforce our agreements and policies
Respond to an emergency or protect the safety of an individual
We do not sell or rent personal information for monetary consideration.
Payment Information
If you make a purchase, payment information may be collected and processed by third-party payment processors.
Tynaco LLC DBA Clerie.ai may not directly store complete payment card information. Payment processors may collect, use, and process payment information according to their own privacy policies and terms.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.
These safeguards may include access controls, secure systems, encryption where appropriate, authentication procedures, and other reasonable security measures.
While we take reasonable steps to protect your personal information, no method of transmitting, storing, or processing information electronically is completely secure.
Therefore, we cannot guarantee the absolute security of your information.
Data Retention
We may retain personal information for as long as reasonably necessary to provide our products and services, maintain business and transaction records, comply with legal and regulatory obligations, resolve disputes, enforce agreements, and protect our legitimate business interests.
The length of time information is retained may vary depending on the type of information and the purpose for which it was collected.
Your Privacy Choices
Depending on applicable law, you may have the right to:
Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion of certain personal information
Request information about how your personal information is collected or used
Opt out of certain marketing communications
Withdraw consent where processing is based on consent
To request access, correction, deletion, or other privacy-related assistance, contact us using the information provided below.
We may need to verify your identity before completing certain requests.
Marketing Communications
Where permitted by law and where appropriate consent has been provided, we may contact you by email, phone, text message, or other communication methods regarding products, services, offers, events, or other information that may be relevant to you.
You may unsubscribe from marketing emails by using the unsubscribe link included in the email.
You may opt out of marketing text messages by replying STOP.
Opting out of marketing communications does not prevent us from sending non-marketing communications that are necessary to provide services you have requested, such as appointment reminders, account-related messages, transaction information, or customer service communications.
Third-Party Websites and Services
Our website may contain links to third-party websites, platforms, applications, or services.
We are not responsible for the privacy practices, content, security, or policies of third-party websites or services.
We encourage you to review the privacy policies of any third-party website or service you visit.
Children's Privacy
Our website and services are not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.
Where SMS consent is provided, the individual providing such consent must be at least 18 years old.
Business Transfers
If Tynaco LLC DBA Clerie.ai is involved in a merger, acquisition, reorganization, sale of assets, financing, bankruptcy, or other business transaction, personal information may be transferred as part of that transaction, subject to applicable law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When changes are made, the updated Privacy Policy will be posted on this website and the effective date will be updated.
Your continued use of our website or services after changes are posted constitutes acknowledgment of the updated Privacy Policy to the extent permitted by applicable law.
Contact Us
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:
Tynaco LLC DBA Clerie.ai
Email: [email protected]